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1.0.0 CGI and SSI
        1.1.0 CGI Scripts
                1.1.1 Can I use any CGI script for my web hosting account?
                1.1.2 I can't get my script to work, can you help me?
                1.1.3 I keep getting a 500 Internal Server Error. Why?
                1.1.4 If I need your help with a script, what info do you need?
                1.1.5 What are the common directory paths?
        1.2.0 SSI
                1.2.1 Can I have files that contain SSI with the .HTML extn.?
                1.2.2 My .shtml files are not parsing my SSI directives!
2.0.0 Domain Related Matters (DNS)
        2.1.0 General
                2.1.1 Must I change Registrar to host my domain(s) with you?
                2.1.2 What is your primary and secondary Name Server info?
                2.1.3 How do I modify a domain registered with Register.com?
                2.1.4 How often do your name servers reload?
                2.1.5 My domain wasn't registered at NetworkSolutions.com?
        2.2.0 DNS
                2.2.1 How can I learn more about DNS?
                2.2.2 How can I register my own nameserver?
                2.2.3 I changed my DNS, what do I do next?
3.0.0 MySQL
        3.1.0 General
                3.1.1 How do I administer my database?
                3.1.2 How many databases can I have?
                3.1.3 How much space do I get for MySQL database?
                3.1.4 What version of mySQL are you currently running?
                3.1.5 Where can I find out more information about mySQL?
4.0.0 Supported Applications
        4.1.0 General
                4.1.1 Can I have cron jobs?
                4.1.2 Do you offer a Confixx control panel?
                4.1.3 Do you provide shell/telnet support?
                4.1.4 Do you support Access Database or MSSQL?
                4.1.5 Do you support ASP?
                4.1.6 Do you support Cold Fusion?
                4.1.7 Do you support Java applets or Java servlets (JSP)?
                4.1.8 Do you support Microsoft's FrontPage component?
5.0.0 Cpanel Control Panel
        5.1.0 General
                5.1.1 How can I access Web Mail?
                5.1.2 How do I access the CPanel Control Panel?
                5.1.3 What are the Error Pages listed in the CPanel?
                5.1.4 What is the CPanel?
                5.1.5 What is the Cron Job feature?
                5.1.6 What is the MAIL Manager Menu?
                5.1.7 What is the Raw Access Log?
                5.1.8 What is the Web Protect feature?
                5.1.9 Where can I find more information on the Mailing List?
                5.1.10 How do I access Cpanel Securely - https
6.0.0 Email and FTP
        6.1.0 Email
                6.1.1 Can't send e-mails?
                6.1.2 Setting Up Email Client - Microsoft Outlook, other mail Clients
        6.2.0 FTP
                6.2.1 How can I make my FTP connection faster?
                6.2.2 What should I do if denied access via FTP?
7.0.0 Pre-Sales Questions
        7.1.0 Billing and Legal
                7.1.1 Can I pay by cheque or money order?
                7.1.2 Can I pay via direct deposit?
                7.1.3 Do I have to sign a contract to use your service?
                7.1.4 Do you offer a money back guarantee?
                7.1.5 What form of payment do you accept?
        7.2.0 Supported Features
                7.2.1 Can I run adult/pornographic Web sites on your server?
                7.2.2 Can I track how many people visit my Web site?
                7.2.3 Can I upgrade my hosting plan at any time?
                7.2.4 Do I have unlimited access to update my pages?
                7.2.5 Do you offer 24/7 technical support?
                7.2.6 Do you offer domain name pointing?
                7.2.7 Do you offer telnet or shell access?
                7.2.8 Do you provide dial-up Internet access?
                7.2.9 Do you register and host International domain names?
                7.2.10 Are Active Server Pages ASP or Cold Fusion supported?
                7.2.11 Do you support FrontPage Extensions?
                7.2.12 Are Java Servlets & Shockwave supported?
                7.2.13 Is Real Audio/Video Supported?
                7.2.14 Do you provide any database solutions?
                7.2.15 Does Deasoft support Microsoft FrontPage?
                7.2.16 Why am I paying my current host company so much?
                7.2.17 How do I reach technical support?
                7.2.18 How long does it take to set up a new account?
                7.2.19 How long has Deasoft been in business?
                7.2.20 How many Email addresses do I get?
                7.2.21 Is Deasoft a Reseller?
                7.2.22 Is your server UNIX or NT?
                7.2.23 How do I transfer domain without downtime?
                7.2.24 What are your Primary and Secondary DNS numbers?
                7.2.25 What characters can a domain name have?
                7.2.26 What do I need to use your web hosting services?
                7.2.27 What's considered Excessive amounts of resources?
                7.2.28 What is a domain name?
                7.2.29 What is considered SPAM?
                7.2.30 What is DNS and how does it work?
                7.2.31 What is domain parking?
                7.2.32 What is hosting?
                7.2.33 What is the catch?
                7.2.34 What is your spam and bulk e-mail policy?
                7.2.35 What connection do you have to the Internet backbone?
                7.2.36 What kind of servers are you using?
                7.2.37 What platform or Operating System (OS) do you use?
                7.2.38 What version of FrontPage do you support?
                7.2.39 Where are Deasoft's servers located?
                7.2.40 Why do I need a domain name?
                7.2.41 Will you place any ads on my site?
                7.2.42 My plan's no longer offered. Can I still renew it as before?
8.0.0 Website
        8.1.0 General
                8.1.1 Can I access my domain with & without the www?
                8.1.2 How come my website is not coming up on the browser?
                8.1.3 How do I create a .htaccess file?
                8.1.4 What configurations can I make to .htaccess files?
                8.1.5 What does my main page need to be called?
        8.2.0

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